Make sure you have a device signal and Internet connection. Check your mobile device to make sure that notifications are turned on and that the notification method is set to allow phone calls, your authentication app, and your messaging app (for text messages) to send visible alert notifications to your mobile device. Verify your notifications are turned on. Check to make sure the security verification method information you entered is accurate, especially your phone numbers. Verify your security information is correct. 
Restarting your mobile device ends background processes or services that are currently running that could be causing the problem, along with refreshing your device’s core components. 
Possible things to try to resolve the issue: If you are not receiving your verification code, it’s typically related to your mobile device and its settings. What if I’m not getting the verification code sent to my mobile device? What if I’m not getting the verification code sent to my mobile device? Verification for Microsoft multi-factor authentication not sending However, if you have other issues that are not related to your Microsoft account, you can ask the Minecraft support team for help by filling out our support request form.
Reset a forgotten Microsoft account passwordīecause you log in with your Microsoft account to play Minecraft, you will need to reach out to Microsoft for assistance with any account-related issues. Minecraft support is not able to access this information. Update your Microsoft account if you’re moving to a new country or region. Change the email address or phone number for your Microsoft account. Reset or recover your lost Microsoft account password. How to add security info to your Microsoft account. If you have a preexisting Microsoft account or you have already made a new one and need guidance, the following articles may help you set up and configure your account: If you have any Microsoft account login questions or issues, please check out the following articles from Xbox and Microsoft as they handle all account-related inquiries: For more information about the migration see our FAQ article. 
With the new changeover to Microsoft accounts for Minecraft: Java Edition you may encounter issues with your Microsoft account.
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